The Measure of Success, the Zone of Struggle and The Measure of Failure
The Measure of Success (which tends to be customer-centric) is a common way to measure the success of a product. "Our Customer Retention score is 90%." "Our Net Promoter Score…
Design Dissonance in Music and Podcast Apps on iPhone
I am among the millions of Apple's iOS Music App and Podcast App users. I am certainly not only one who struggles with the design dissonance in their app. Here…
Product Thinking = UX Design + Product Management + Business Model
Before we start on Product Thinking, it will be good to understand what a Product is. Product is something that is the result of a process. Now, in the software…