Introduction to Sunk Cost Fallacy
Introduction The sunk cost fallacy is a cognitive bias that occurs when people make decisions based on the resources (such as time, money, or effort) they have already invested in…
The Measure of Success, the Zone of Struggle and The Measure of Failure
The Measure of Success (which tends to be customer-centric) is a common way to measure the success of a product. "Our Customer Retention score is 90%." "Our Net Promoter Score…